Privacy Policy

Privacy Policy Summary for Round Equipment and Machines (Pty) Ltd (Including Courier Information)

Welcome to Round Equipment and Machines (Pty) Ltd's Privacy Policy. This policy explains how your Personal Information is used in accordance with the Protection of Personal Information Act 4 of 2013 (POPI). By using our Platforms (website, mobile sites, and software apps), you agree to the terms outlined here.

Key Definitions:

Personal Information: Your personal data.

  • We, Us, Our: Refers to Round Equipment and Machines (Pty) Ltd.
  • You, Your: Refers to users of the Platforms.
  • Registered User(s): Users who have signed up on the Platforms.

For Users Below 18:

  • If you're under 18, you need permission from your parent or guardian to use the Platforms. We may verify this permission.

What Personal Information We Collect:

We collect and process the following Personal Information when you use our Platforms:

  • Name, surname
  • Email address
  • Physical address
  • Gender
  • Mobile phone number
  • Online identifiers
  • Date of birth
  • Identification number
  • You can update your information in your account profile.

Information We Collect When You Use Our Platforms:

  • Log information about how you use our Platforms
  • Information about the device you use
  • Geographic location data
  • Other information from third parties (e.g., social media)

Why We Process Your Personal Information:

We process your data to:

  • Identify you
  • Verify your identity
  • Create a user account
  • Enter into a contract with you

As a registered user, we also process your data to:

  • Fulfill orders and process returns
  • Provide requested information, products, or services
  • Communicate with you
  • Notify you about changes
  • Send you information about competitions or products
  • Gather feedback
  • Comply with legal obligations
  • Undertake statistical research (anonymized)

Retention and Restriction of Records:

We keep your data as long as necessary for purposes such as providing our services, complying with laws, upholding contracts, and based on your consent.

User Tracking and Cookies:

We use cookies to improve your experience, personalize interactions, provide relevant ads, and more. By using the Platforms, you consent to our use of cookies.

Opt-Out from Direct Marketing:

You can opt out of direct marketing communications via electronic means.

Third Parties Processing Your Personal Information:

We don't sell your data. We may share it with employees, service providers, law enforcement, and others as necessary for our services. Our service providers must keep your data confidential.

Sharing Information with the Courier (Third Party):

We may share certain information with our courier (third party) to facilitate the delivery of your orders.

Sending Your Personal Information Outside South Africa:

We may transfer your data outside South Africa for various purposes, ensuring compliance with POPI.

Securing Your Personal Information:

We take security measures to protect your data, including physical, technical, and network security, access controls, secure storage, and more.

Your Rights:

You have the right to access, correct, amend, request records, or delete your data. We'll comply with your requests as long as they are reasonable.

How to Lodge a Complaint:

If you have complaints about this Privacy Policy or our compliance with it, you can contact the Information Regulator.

Policy Updates:

This version of the Privacy Policy replaces any previous versions. We may update it from time to time, with the latest version applying when you use the Platforms.